This Privacy Policy explains how Patriot Home Refi ("we," "us," or "our") collects, uses, discloses, and safeguards personal information you provide when you visit our website or submit a request for information about mortgage, refinance, or debt consolidation products.
1. Information We Collect
We collect information you provide directly, including:
- Contact details: name, email address, phone number, and mailing address.
- Property information: address, estimated value, current mortgage balance, and interest rate.
- Military service information: branch, status, and eligibility indicators.
- Financial information: estimated credit score range, unsecured debt balances, and refinance goals.
We also automatically collect limited technical data (IP address, browser type, device identifiers, referring URLs, and pages viewed) through cookies and similar technologies to operate and improve the site.
2. How We Use Your Information
- To match you with licensed lending partners and loan officers who can quote VA refinance options.
- To contact you about your inquiry via phone, SMS, email, and mail.
- To verify identity, prevent fraud, and comply with applicable law.
- To improve our marketing, site performance, and customer experience.
3. How We Share Your Information
We share the information you submit with our affiliates, lending partners, and marketing service providers who help fulfill your request. These partners are contractually required to protect your data and use it only for the purposes for which it was shared. We do not sell your Social Security number or financial account numbers.
4. Your Choices
- You may opt out of marketing calls and texts at any time by replying STOP to a text or asking to be removed on a call.
- You may request access to, correction of, or deletion of your personal information by contacting us.
- You may disable cookies in your browser, though some site features may not function properly.
5. Data Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision.
8. Contact Us
Questions about this Privacy Policy? Contact us through the form on our home page.